Why
the heck do we need another person’s opinions on how to manage a business, on
how to manage ourselves and lead others? Well,
we don’t… and this book doesn’t profess to do so. What it does offer,
though, are some solid tactics, strategies and, perhaps most importantly,
sensitivities that we’ve experienced and witnessed and have been able to link
to success, effectiveness, peace of mind, productivity and all the other
seductive goals of life and business.
Our
analogy to synapses came from the field of neurology and physiology. It is the
connection between nerves. It conducts the message across these neural
transmitters, that void being referred to in this book as the Disconnect.
No
matter how wise, bold, strong, powerful and influential we are, we cannot really
slow down the turbulent white waters on which business flows, the rapid currents
that carry the myriad of business processes with it.
Synapses that give us a linkage and continuity from place to place and
between the dark holes that we too often fall into en route our business goals
and functions. Realistically we cannot easily fill in all the holes and
disconnects. Rather we can only do what we can do, acknowledging that serenity
prayer, and place synapses strategically along the way to help us trace our path
for future reference as well as to assist those who may follow. Those who may
follow. What a concept. Lead and follow. Follow and lead.
Is anyone getting sick of hearing about that?
I know that I am. How about
the words Service and Quality? Quality and Service.
We become so jaded with all of the buzzwords that we sometimes tend to
throw out the baby with the bathwater. Many
of my colleagues have fallen prey to the tendency to become somewhat cynical
when confronted with one of the buzzwords de jour.
Yet truth is truth. Service, quality, leadership, blah blah blah are
indeed critical and essential topics in today’s business professional’s
quest.
My
core thesis and the thesis of this book is that unless the individual is
enrolled into their own personal process of personal and professional
development, to the legitimate core concepts associated with these buzzwords,
then there is not much of a chance that substantial change will occur.
A
former partner of mine, a famous speaker and author, was once asked why he
shared his secrets of success so openly in the presence of his competitors he
noted that their tendency to scurry and write down these words of wisdom was
second only to their inability to take action on them.
I was prompted to wonder why that was. Why, if the answer was clearly
before them, if their competitive edge was within arms length, would they not
take immediate action toward their goals? It made no sense. It makes no sense.
Yet it is true. Why? It plagued my thinking. Why don’t we lose weight, quit
bad habits and generally move in the direction of what we want? We do want them,
no?
Psyched on Service® by David M. Corbin
Online price only $14.95!
Introduction Pt. 2
That is what
I have been working on for the last twenty plus years as a sub-script to my
consulting, speaking, inventing, building of businesses.
Why, I would wonder, would companies sponsor employees to attend
trainings, lectures, workshops and symposia, have them attend only to have them
go back to old ways, ways that preceded their attendance?
Some
years ago, we started and managed one of the largest independent networks of
process management consultants who had some great results and many, many under
whelming results… each with the same materials and processes. How could that
be?
Here’s
where I’m going with this.
The key is that until and unless the individual is engaged and enrolled in her own personal growth and development, they will not engage in your or the company's period.
This is true
whether the training is brilliant or lack luster. It’s not about the book,
training, seminar or the like, it is about the student. Plain and simple.
To
waste money and time, time and money over and over again is absurd. Buying the
books, sending them to seminars, hiring consultants, beginning the programs is a
waste… until that essential building block is there.
These Initiatives are the best
we've found to enroll the individual into the process
and then offer some proven strategies for their use and benefit. It has worked
for us and our client companies and we have confidence that it will work for
you.
Read, re-read and
most importantly use the exercises to actually take action, try them on for fit,
and cash them in. It doesn’t work if you don’t.
We
hope that you use the process, that you spread it around your sphere of
influence of friends and associates and that you benefit from it as we and our
clients have.
All
the Best,
David
Corbin
The
Performance Technology Group
San Diego, California
|
Regular price $21.95 